At Measured, we believe that weight loss is a journey that requires time and commitment. We're so confident in our program that we offer a 6-month money-back guarantee. By the time you reach the 6-month mark, you should start seeing significant results and long-term benefits. This guarantee reflects our commitment to supporting you throughout the entire process.

If you use Measured for 6 months, do not have satisfactory results and meet the criteria outlined below, you are eligible to receive a FULL refund of all payments made to us.

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Who can claim the 6-month money-back guarantee?

To be eligible for Measured’s 6-month money-back guarantee, you must:

• Have enrolled in the program on or after July 24th, 2024

• Remain an active member for at least 180 days from the date of enrollment

• Submit your medical form within 5 days of starting the program

• Take the prescribed medication weekly, without requesting a refill during the 5th or 6th month

• Record your weight at least 21 times during the first 26 weeks of the program

• Achieve less than a 5% reduction in starting body weight, with an initial BMI of 30 or higher

This guarantee does not cover:

• Members who cancel their membership before completing the first 180 days

• Individuals who joined before July 24th, 2024

When is the right time to request the money-back guarantee?

You can request a refund for the 6-month guarantee during the 7th month, specifically between 181 and 210 days after you signed up. To do so, please email careteam@trymeasured.com with your request.

How to request your money-back guarantee

To start the refund process, send an email to careteam@trymeasured.com detailing your request for the money-back guarantee.