At Measured, we believe that weight loss is a journey that requires time and commitment. We're so confident in our program that we offer a 6-month money-back guarantee. By the time you reach the 6-month mark, you should start seeing significant results and long-term benefits. This guarantee reflects our commitment to supporting you throughout the entire process.
If you use Measured for 6 months, do not have satisfactory results and meet the criteria outlined below, you are eligible to receive a FULL refund of all payments made to us.
Who can claim the 6-month money-back guarantee?
To be eligible for Measured’s 6-month money-back guarantee, you must:
Have enrolled in the program on or after July 24th, 2024
Remain an active member for at least 180 days from the date of enrollment
Submit your medical form and lab results within 5 days of starting the program
Take the prescribed medication weekly, without requesting a refill during the 5th or 6th month
Record your weight at least 21 times during the first 26 weeks of the program
Achieve less than a 5% reduction in starting body weight, with an initial BMI of 30 or higher
This guarantee does not cover:
Members who cancel their membership before completing the first 180 days
Individuals who joined before July 24th, 2024
When is the right time to request the money-back guarantee?
You can request a refund for the 6-month guarantee during the 7th month, specifically between 181 and 210 days after you signed up. To do so, please email careteam@trymeasured.com with your request.
How to request your money-back guarantee
To start the refund process, send an email to careteam@trymeasured.com detailing your request for the money-back guarantee.
